Free shipping worldwide on orders above €300.
Every order is hand crafted to to fit the specifications you select in the shopping cart, and takes approximately 2 weeks to manufacture.
Orders are shipped from Zagreb, Croatia.
Please allow up to 2-4 working days for Express Domestic and International Shipping, and up to 14 working days for Standard International Shipping.
All Dark & Moody jewelry is hand-crafted to order based on your specifications. Returns are not accepted due to customer error or change of mind. This policy does not affect your statutory rights. In the event that a product you have ordered is faulty or in any other way does not match your order specifications contact us immediately to arrange the return of your order within 21 days.
In the event that the ring you have received is not the size you ordered, or you have received an incorrect product, please e-mail using the form below immediately to organize an exchange.
All Dark & Moody jewelry is hand-crafted to order to the specifications you select . Returns for rings that do not fit due customer error or change of mind cannot be processed.
Oxidisation is speciality surface treatment that do not penetrate the metal itself. With regular wear oxidisation will fade – but can always be reapplied. It is not a flaw but a natural response to being loved. As such, these pieces should not be buffed vigorously with your polishing cloth as this will simulate the natural wearing of the treatment.
Jewellery should not be worn in the shower or swimming pool. A splash of fresh water will not harm your piece but do not let it come into contact with soaps or household chemicals such as detergents, bleaches, toothpaste or chlorine.
All jewelry pieces are made to order based on customer’s size specifications.
Dark & Moody jewelry is hand-crafted to order.
By accepting these terms of sale at the time you place your order, you acknowledge that your order will take approximately 2-3 weeks to manufacture before shipping.
You also accept the Dark & Moody returns and exchanges policy; that your order cannot be returned due to change of mind or error regarding your selected sizes where appropriate.
Dark & Moody is dedicated to making sure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
Dark & Moody will never sell or distribute your private details to third parties without your explicit consent. We may use your contact information to notify you of updates, special offers, and general information relating to the website.
AtDark & Moody we are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we accept all online payments with Paypal. Paypal keeps your money safe with industry-leading fraud models, address verification and card verification checks, 128-bit SSL and powerful encryption to safeguard and secure the information they collect online.
At Dark & Moody we do not share credit card information with any third parties, other than for the purpose of processing payments for the products you have ordered. We will only ask for and use relevant personal information necessary to conduct our business.
If you have any queries regarding the protection of your privacy at Dark & Moody, please forward all questions to customer service.